Support

Support

We will work along side your school

Here at EdIT we will work along side your school and plan the right path to take in introducing and teaching IT to our next generation. Not only can we help you in deciding what equipment and resources will work best in the school environment, but we can also support every IT component on site ensuring a smooth running term by term for your staff and children.

We can provide your school with a trained engineer on a weekly basis to support you in managing and resolving your outstanding technical issues. As well as the knowledge base your technician will have, there is also the wider EdIT group to support any task that needs to be undertaken to ensure the most rapid resolution possible.

While on site our engineers will also focus on checking all server status’ for network reliability. This will include things such as your hardware capacity, backups, Windows updates and Anti-Virus. Reports are uploaded to the central EdIT systems on each visit for reference and a history of your sites status.

Our services

A range of support services from Scheduled site visits, help-desk to a full managed service

Anti-virus

Your shield against digital threats, safeguarding the future of education.

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Backups

Safeguarding your school’s data, ensuring continuity of operations.

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ICT suite

Elevating your school for enhanced learning and administrative efficiency.

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Infrastructure

Crafting robust, high-performance network infrastructures.

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Microsoft

Empowering your school with seamless access to Microsoft tools.

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Mobile

Enhancing the mobility and flexibility of your school’s technology.

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Managed Print Solutions

Simplifying school printing for efficiency and sustainability.

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Servers

Empowering your school’s digital capabilities for reliable performance.

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Hardware

Discover reliable and efficient technology solutions through our hardware service.

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Licensing

Access Microsoft & Google tools and applications seamlessly with our licensing service.

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Immersive Solutions

Immerse your school in cutting-edge technology with our Immersive Solutions service.

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Hosted Wireless Solutions

Experience seamless connectivity with our Hosted Wireless Solutions service from Ruckus.

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Testimonials

Josh, who is our first port of call whenever we have any technical problems or questions, is excellent. He is very knowledgeable and always happy to help – taking the time to explain how things work so that we know for the next time which means issues are resolved quicker if they re-occur.

EdIT overall are responsive and proactive – they provide great support, and we know we can rely on them.

Sara Durant – Business Manager at Charlton Kings Infants’ School

We have worked with Edit for the past 12 years. Over this time, we have developed a good working relationship. The support they provide is excellent – in a school where IT knowledge is limited, their help and guidance is invaluable.

I would not hesitate to recommend them to another school.

Abel Roche – Headteacher at The British School

Accreditations

EdIT Concepts now offer a massive range of products and support services to cater for every individual needs, from on-site technicians to brand new ICT suites.